Overview
Automata Ventures LLC ("we", "our", or "us") operates software products and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect the following types of information:
- Account Information: When you sign up, we may receive your name and email address.
- Usage Data: We track usage patterns and subscription tier information to manage your account and enforce usage limits.
- Payment Information: If you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your full credit card number.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process your requests through AI systems where applicable
- Manage your account and subscription
- Communicate with you about service updates or issues
- Detect and prevent fraud or abuse
- Comply with legal obligations
Data Sharing and Third Parties
We share your information with the following third parties:
- Anthropic: Certain services send data to Anthropic's Claude API to generate AI responses. Anthropic's use of this data is governed by their privacy policy.
- Amazon Web Services (AWS): We use AWS for infrastructure, including data storage, authentication, and computing.
- Stripe: Payment processing is handled by Stripe. Your payment information is subject to Stripe's privacy policy.
We do not sell your personal information to third parties.
Data Retention
We retain your account information for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your information. This includes encrypted data transmission, secure cloud infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Request data portability
To exercise these rights, please contact us at the email address below.
Children's Privacy
Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact
For privacy-related inquiries, contact us at support@automatasoftware.dev.